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@lee-hammer99
lee-hammer99 committed Mar 20, 2024
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Expand Up @@ -173,16 +173,23 @@ <h3 class="fw-semibold mb-4 mt-4 text-airen text-center col-lg-10 mx-auto">Suppo
<th scope="row" class="fixed-left" style="background-color:white;">Scope</th>
<td class="small2">Technical Support</td>
<td class="small2">Technical Support</td>
<td class="small2">Technical Support and Consulting</td>
<td><p class="small2">Technical Support, Consulting, Installation Support, and Post-launch with Initial Monitoring Support</p></td>
<td rowspan="4" class="border-0 border-white"><p class="small2 mb-n3">The Enterprise Plan includes all items of the Professional Plan. You can customize OvenMediaEngine support to your specific needs by discussing the agreement period, support content, and scope through partnerships or special contracts.</p><br><p class="small text-airen lh-sm">※ Please note that discounts are available for bulk purchases or annual contracts</p></td>
<td class="small2">Direct Technical Support and Consulting</td>
<td><p class="small2">Direct Technical Support, Consulting, Installation Support, and Post-launch with Initial Monitoring Support</p></td>
<td rowspan="4" class="border-0 border-white"><p class="small2">The Enterprise Plan includes all items of the Professional Plan. You can customize OvenMediaEngine support to your specific needs by discussing the agreement period, support content, and scope through partnerships or special contracts.</p>
<ul class="small text-start">
<li class="mb-1">Commercial license available.</li>
<li class="mb-1">Custom development and deployment possible.</li>
<li class="mb-1">Receive direct technical support and Engage in discussions with core developers through dedicated communication channel.</li>
<li>And more.</li>
</ul>
<p class="small text-airen lh-sm">※ Please note that discounts are available for bulk purchases or annual contracts</p></td>
</tr>
<tr class="align-top">
<th scope="row" class="fixed-left" style="background-color:white;">Channel</th>
<td class="small2">GitHub Discussions</td>
<td class="small2">Email</td>
<td class="small2">Email and Slack</td>
<td><p class="small2 mb-n3">Email, Slack, Emergency Phone, and Remote Support for LTS Package (SSH)</p><br><p class="small text-airen lh-sm">※ We offer Phone-support solely in the Korean language</p></td>
<td><p class="small2 mb-n2">Email, Slack, Emergency Phone, and Remote Support for LTS Package (SSH)</p><br><p class="small text-airen lh-sm">※ We offer Phone-support solely in the Korean language</p></td>
</tr>
<tr class="align-top">
<th scope="row" class="fixed-left" style="background-color:white;">Response Times</th>
Expand Down Expand Up @@ -210,27 +217,32 @@ <h3 class="fw-semibold mb-4 mt-4 text-airen text-center col-lg-10 mx-auto">Suppo
<th scope="row" class="fixed-left" style="background-color:white;">Benefits</th>
<td class="small2">Get answers from a variety of contributors</td>
<td class="small2">Priority response on GitHub Discussions</td>
<td class="small2">Priority response on GitHub Discussions</td>
<td><p class="small2 text-center">Long-term Support (LTS) Package</p>
<ul class="small text-start">
<li>Quick Release: Fast bug fix deployment.</li>
<li>Guaranteed updates throughout subscription period.</li>
<li>RPM or Docker Image.</li>
<td> <p class="small2">Receive direct technical support and Engage with developers through dedicated communication channel</p>
<p class="small2">Priority response on GitHub Discussions</p></td>
<td><p class="small2 text-center">Long-term Support (LTS) Package</p>
<ul class="small text-start ">
<li class="mb-1">Quick Release: Fast bug fix deployment.</li>
<li class="mb-1">Guaranteed updates throughout subscription period.</li>
<li class="mb-1">RPM or Docker Image.</li>
<li>Commercial license (not AGPLv3).</li>
</ul>
<p class="small2 text-center">Discussion and Prioritization of new feature development for our roadmap</p>
<p class="small2 text-center">Priority response on GitHub Discussions</p></td>
<p class="small2 text-center">Receive direct technical support and Engage with core developers through dedicated communication channel</p>
<p class="small2 text-center">Priority response on GitHub Discussions</p></td>
</tr>
<tr class="align-middle border-0 border-white">
<th scope="row" class="fixed-left" style="background-color:white;"></th>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/AirenSoft/OvenMediaEngine/discussions" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-2 fw-semibold" role="button">GitHub Discussions</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-2 fw-semibold" role="button">Silver Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-2 fw-semibold" role="button">Gold Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-2 fw-semibold" role="button">Platinum Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="contact.html" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-2 fw-semibold" role="button">Contact</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/AirenSoft/OvenMediaEngine/discussions" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-4 fw-semibold" role="button">GitHub Discussions</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-4 fw-semibold" role="button">Silver Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-4 fw-semibold" role="button">Gold Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="https://github.com/sponsors/AirenSoft" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-4 fw-semibold" role="button">Platinum Sponsors</a></div></td>
<td style="width=18%;"><div class="d-grid gap-2"><a href="contact.html" target="_blank" rel="noopener" class="btn vol btn-block btn-airen btn-lg fs-6 mb-4 fw-semibold" role="button">Contact</a></div></td>
</tr>
</tbody>
</table>
<div class="col-lg-9 mb-4 mx-auto">
<p class="fs-6 text-dark-50 col-lg-10 fw-medium mx-auto mb-4">We provide all technical support from OvenMediaEngine's core developers, who have been planning, developing, and maintaining OvenMediaEngine from inception to completion. Depending on your supporter/sponsor level, you can communicate, request feature developments, and customize through the direct channel. Join our support program now to directly engage and discuss with OvenMediaEngine experts, and enhance your media services together!</p>
</div>
</div>
</div>

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