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Enterprise IM Solution with AI powered live chat, email support, omni-channel customer service & team im,alternative to slack + zendesk/intercom

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Bytedesk/bytedesk

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Bytedesk - Chat as a Service

Team Cooperation with AI powered Omnichannel customer service

Language

Introduction

Team IM

  • Multi-level organizational structure
  • Role management
  • Permission management
  • ...

AI Chat

  • Chat with LLM
  • Chat with Knowledge base(RAG)
  • ...

Customer Service

  • Support multiple channels
  • multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • ...

Ticket

  • Ticket management
  • Ticket SLA management
  • Ticket statistics and reports
  • ...

Docker Quick Start

clone project and start docker compose container

git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d

stop container

docker compose -p bytedesk -f docker-compose.yaml stop

Preview

http://127.0.0.1:9003/dev

Chat SDK

Project Description Forks Stars
iOS iOS GitHub forks GitHub Repo stars
Android Android GitHub forks GitHub Repo stars
Flutter Flutter GitHub forks GitHub Repo stars
UniApp Uniapp GitHub forks GitHub Repo stars
Web Web GitHub forks GitHub Repo stars

Links

License