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add operator image troubleshooting #89

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add operator image troubleshooting #89

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14 changes: 13 additions & 1 deletion docs/eigenlayer/operator-guides/troubleshooting.md
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# Troubleshooting

Before creating an issue with EigenLayer support please check this page to see if you can resolve your issues. If you are still stuck, please create a support ticket
Before creating an issue with EigenLayer support please check this page to see if you can resolve your issues. If you are still stuck, please create a support ticket.

#### `invalid yaml file: with error invalid image format. only png is supported`

This error indicates that your operator image is not accessible at the URL provided in your `metadata.json` file or uses the wrong file type.

To troubleshoot, try these steps:

* Ensure your `operator.yaml` points to a publicy accessible `metadata.json` file hosted online
* Ensure the `logo` value in your `metadata.json` file points to a publicly accessible PNG image hosted online
* Switch your `logo` out for a different PNG from the web

If you are using GitHub to host your `metadata.json` and/or `logo`, ensure the repository is public and that you have provided [raw URLs](https://docs.github.com/en/repositories/working-with-files/using-files/viewing-a-file#viewing-or-copying-the-raw-file-content).

#### Getting "no contract code at given address"

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