Adding documentation support says should be in this article?

[jonwbstr]

As a partner I opened ticket 2502260010001012 back in February of this year. According to the response I received on that ticket today,

The recommended approach to workaround [Accounts using PIM not receiving email] is to have enabled admin accounts for "Break Glass" scenarios, assign an email account and then forward all notifications to a DL. We have a well documented procedure to configure it and it will allow you to get the notifications:Manage emergency access admin accounts - Microsoft Entra ID | Microsoft Learn.

This is a similar approach to the one I believe you’re currently applying as per our last conversation.

Since this article doesn't even give a gist of how to do what they indicate is well documented, I propose the following changes so that supports assessment of this article is at least sort of correct. Feel free to improve upon this guidance. Creating step by step guidance on how to make the break glass account mail enabled and setup the forward is not a high priority to me considering support believes the article already has that information. Hopefully someone on your team is already working on this!

This is the article where I was expecting to find the guidance support says exists in this article.
https://learn.microsoft.com/en-us/microsoft-365/business-premium/m365bp-protect-admin-accounts?view=o365-worldwide#create-a-user-account-for-yourself

Hope this helps!
-jon

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[learn-build-service-prod]

Learn Build status updates of commit 6aca61c:

💡 Validation status: suggestions

File	Status	Preview URL	Details
docs/identity/role-based-access-control/security-emergency-access.md	💡Suggestion		Details

docs/identity/role-based-access-control/security-emergency-access.md

• Line 63, Column 134: [Suggestion: preserve-view-not-set - See documentation] You've pinned this link to a specific version of content with the view parameter. It's recommended not to pin a version unless that version is A) not the default view and B) the context is about that version specifically. To proceed with pinning a version add the &preserve-view=true to the URL. Otherwise, remove the view parameter. URL: /microsoft-365/business-premium/m365bp-protect-admin-accounts?view=o365-worldwide&source=docs#protect-admin-accounts

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[jonwbstr]

I'll fix the link and try again

[jonwbstr]

New pull request is #1708