Nat.app is a CRM tool for founders and sales people that makes it easy to stay in touch with users and find product market fit.
We're actively maintaining this integration. For any issues with the destination, please reach out to us.
How to get set up.
- From your Segment UI's Destinations page click on "Add Destination".
- Search for "Nat.app" within the Destinations Catalog and confirm the Source you'd like to connect to.
- Drop in the "API Key" into your Segment Settings UI which you can find from your Nat.app's settings page.
Here is an example of how a Segment Identify call would look like:
analytics.identify('userId123', {
email: '[email protected]'
});Identify calls are sent to Nat.app as an identify event.
Those are the only events this integration accepts and they need to contain an email and a timestampto be accepted.
Every identify event that contains an email will be added as an interaction to the timeline of the contact it is associated with. There can only be one event generated per day per contact, so as to keep our closeness indicator accurate.
Additionally, they can also include a url that will be added as a description to the event in the user's timeline.
Here is an example of an identify even that has been added to a timeline:
We accept multiple types of data format, so as to make the integration as easy as possible. Let's start with the recommended format:
The user email is stored in traits and the url in page.
{
"type": "identify",
"timestamp": "2020-05-31T17:55:47.263Z",
"traits": {
"email": "[email protected]"
},
"page": {
"url": "xxxxx"
}
}
Additionally, we also accept other formats that we created to satisfy specific customer needs. Please reach out to [email protected] if you need a custom format.
Example 1 - Without traits or url information
{
"timestamp": "2020-05-31T17:55:47.263Z",
"type": "identify",
"email": "[email protected]"
}
Example 2 - With event information but without traits
In this case, the eventwill replace the url in the app.
{
"timestamp": "2020-05-31T17:55:47.263Z",
"type": "identify",
"email": "[email protected]",
"event": "User logged in",
},
}
Required: email & timestamp
If the integration can't identify an email and a timestamp, an error will be returned. Please follow the recommended format.
Optional: url
A description data point is optional and needs to be called url. It will be added in the timeline as shown in the image above. If there is no url, a standard message will be added to the timeline instead.