Updated troubleshooting content.

concepts/copy-file-with-rsync-troubleshooting.xml

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+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE topic
+[
+<!ENTITY % entities SYSTEM "../common/generic-entities.ent">
+%entities;
+]>
+<!-- refers to https://github.com/SUSE/doc-sle/blob/main/xml/systemd.xml [sec-boot-systemd-timer-units] -->
+<topic xml:id="copy-file-using-rsync-troubleshooting"
+       role="concept" xml:lang="en"
+       xmlns="http://docbook.org/ns/docbook" version="5.2"
+       xmlns:its="http://www.w3.org/2005/11/its"
+       xmlns:xi="http://www.w3.org/2001/XInclude"
+       xmlns:xlink="http://www.w3.org/1999/xlink"
+       xmlns:trans="http://docbook.org/ns/transclusion">
+  <info>
+    <title>Troubleshooting rsync</title>
+    <meta name="maintainer" content="[email protected]" its:translate="no"/>
+    <abstract>
+      <para>You can use the following checklist if you are not able to perform file or folder copy using rsync.
+        </para>
+    </abstract>
+  </info>
+  <section>
+  <title></title>
+  <itemizedlist>
+    <listitem>
+      <para>
+        Have latest version of rsync.
+      </para>
+    </listitem>
+    <listitem>
+      <para>
+     Have rsync access permission.
+      </para>
+    </listitem>
+    <listitem>
+      <para>
+       The specified hostname corresponds to the correct storage location (Example, <literal>vny</literal>, <literal>cpm</literal>, or <literal>ams<literalk>). The rsync hostname assigned to your account is listed on the RSYNC page. 
+      </para>
+    </listitem>
+    <listitem>
+        <para>
+         The command used to transfer your content matches the syntax defined below.
+          <literal>rsync -avp {Local Path} {User Name}@rsync.yyy.AN.{Base Domain}:{Destination Path}</literal>
+  </para>
+    </listitem>
+    <listitem><para>The {Local path} points to an existing folder on your system.</para></listitem>
+<listitem><para>Ensure that {Destination Path} starts with a forward slash.
+<literal>/DestinationFolder</literal>
+</para>
+</listitem>
+  </itemizedlist>
+</section></topic>