Merge pull request #1182 from Shopify/stop_closing_stale_issues

Stop closing stale issues automatically

.changeset/popular-mails-smoke.md

@@ -0,0 +1,2 @@
+---
+---

.github/workflows/stale.yml

@@ -13,19 +13,13 @@ jobs:
       - uses: actions/stale@v5
         with:
           days-before-issue-stale: 60
-          days-before-issue-close: 14
           operations-per-run: 1000
           stale-issue-label: "Stale"
-          stale-issue-message: >
-            This issue is stale because it has been open for 90 days with no activity. It will be closed if no further action occurs in 14 days. 
-          close-issue-message: |
-            We are closing this issue because it has been inactive for a few months. 
-            This probably means that it is not reproducible or it has been fixed in a newer version. 
-            If it’s an enhancement and hasn’t been taken on since it was submitted, then it seems other issues have taken priority.
+          stale-issue-message: |
+            We're labeling this issue as stale because there hasn't been any activity on it for 60 days. While the issue will stay open and we hope to resolve it, this helps us prioritize community requests.
 
-            If you still encounter this issue with the latest stable version, please reopen using the issue template. You can also contribute directly by submitting a pull request– see the [CONTRIBUTING.md](https://github.com/Shopify/shopify-api-node/blob/main/CONTRIBUTING.md) file for guidelines
-
-            Thank you!
+            You can add a comment to remove the label if it's still relevant, and we can re-evaluate it.
+          days-before-issue-close: -1
           days-before-pr-stale: -1
           days-before-pr-close: -1
           repo-token: ${{ secrets.GITHUB_TOKEN }}