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OpsDashboardV3.1.ps1
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#############################################################################################################
######################## CHANGE LOG #########################################################################
#############################################################################################################
#############################################################################################################
#############################################################################################################
# Call .Net objects for forms and drawing.
#
#AD Module
import-module activedirectory
Import-Module ActiveDirectory -Cmdlet Get-aduser
[void] [System.Reflection.Assembly]::LoadWithPartialName("System.Drawing")
[void] [System.Reflection.Assembly]::LoadWithPartialName("System.Windows.Forms")
$Version = "v3.1"
# Create form
$OpsDashForm = New-Object System.Windows.Forms.Form
$OpsDashForm.Size = New-Object System.Drawing.Size(1200,600)
$OpsDashForm.StartPosition = "CenterScreen"
$OpsDashForm.Text = "Operation Support Dashboard $Version"
$TechEmail = $(Get-WMIObject -class Win32_ComputerSystem | select username).username
# Gets the current logged in user
$Technician = $TechEmail.Substring(6)
######## Auth Code Button function
function Auth_Code
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
#Change @yahoo to your own domain
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Auth Code at $Today"
$outputbox.text = [string]$formoutput
#Change email adderss to what ever users send an email normally to to generate a ticket
$recipients = "[email protected]"
$subject = "Auth code for $SAMAccount at $ML for PC - $PCName"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=Auth
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Software
Computer Name = $PCName
Email = $SA
$Time
We have provided an authentication for $SAMAccount at $ML for PC - $PCName
$AC
Ticket summitted by Ops Dashboard
"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_AuthCode" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,AuthCode,$filedateexcel,$Time2,$Time,Software,Auth,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Set Time Button function
function Set_Time
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$PCName = $inputboxPC.Text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$Time = $Timer.Text
$Formoutput = "You ran Set Time at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Issue at $ML for PC $PCName"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=eROES Token
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Software
Computer Name = $PCName
Email = $SA
$Time
Changed time on $PCName to allow login.
$AC
Ticket summitted by Ops Dashboard
"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_SetTime" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,SetTime,$filedateexcel,$Time2,$Time,Software,eROES Token,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Term Button Button function
function Term_button
{
}
######## Tech Dispatch function
function Tech_Dispatch
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$Time = $Timer.Text
$Formoutput = "You ran Tech Dispatch at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Please dispatch a field tech at $ML"
$Sender = "$TechEmail"
$mailbody = "
Priority=3-Medium
Status=$ST
assignees=+Test.User
Category=Software
Computer Name = $PCName
Email = $SA
$Time
Please dispatch a field to $ML detail are below
$AC
Ticket summitted by Ops Dashboard
Location Code=$ML
Submission Tracking=Phone"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Dispatch" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,FieldTech,$filedateexcel,$Time2,$Time,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
function exit-form {
$OpsDashForm.close()
}
}
######## Re-Token function
function Re_Token
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Time = $Timer.Text
$Formoutput = "You ran Re-Token at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Installed Token for $PCName at $ML"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
assignees=+$Technician
Category=Software
Computer Name = $PCName
Email = $SA
We have installed a token for $PCName at $ML
$SAMAccount
$AC
Ticket summitted by Ops Dashboard
Subcategory=eROES Token
Location Code=$ML
Submission Tracking=Phone"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_ReToken" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,OMNI_Token,$filedateexcel,$Time2,$Time,Software,eROES Token,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Other function
function Hardware
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Time = $Timer.Text
$Formoutput = "You ran Hardware at $Today"
$outputbox.text = [string]$formoutput
$Category = $comboBoxCat.Text
$Subcategory = $listBoxSubCat.Text
$recipients = "[email protected]"
$subject = "$SAMAccount at $ML is having an Hardware issues"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=$Subcategory
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Hardware
Computer Name = $PCName
Email = $SA
$Time
$AC
Ticket summitted by Ops Dashboard
"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Hardware" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Hardware,$filedateexcel,$Time2,$Time,Hardware,$Subcategory,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Other function
function Software
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Time = $Timer.Text
$Formoutput = "You ran Software at $Today"
$outputbox.text = [string]$formoutput
$Category = $comboBoxCat.Text
$Subcategory = $listBoxSubCat.Text
$recipients = "[email protected]"
$subject = "$SAMAccount at $ML is having an Software issues"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=$Subcategory
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Software
Computer Name = $PCName
Email = $SA
$Time
$AC
Ticket summitted by Ops Dashboard
"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Software" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Software,$filedateexcel,$Time2,$Time,Software,$Subcategory,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## AD unlock function
function AD_Unlock
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Time = $Timer.Text
$Formoutput = "You ran AD at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Password or account was unlock for $SAMAccount at $ML"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=AD
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Software
$Time
$PCName
Password or account was unlock for $SA at $ML
$AC
Ticket summitted by Ops Dashboard
"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_ADUnlock" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,AD_Unlock,$filedateexcel,$Time2,$Time,Software,AD,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Internet funtion
function Internet
{
# Actual function:
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Time = $Timer.Text
$Formoutput = "You ran Internet at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Internet issue at $ML"
$Sender = "$SA"
$mailbody = "
Priority=3-Medium
Status=$ST
Category=Network
Location Code=$ML
Submission Tracking=Phone
Subcategory=ISP Outage
assignees=+$Technician
$Time
$SAMAccount called in to report an Internet issue at $ML
$AC
Ticket summitted by Ops Dashboard
"
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Internet" + "_$filedate" + ".txt"
$mailbody | out-file $filename
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Internet,$filedateexcel,$Time2,$Time,Network,ISP Outage,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## RQ funtion
function RQ_Code
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran RQ at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "RQ issue at $ML for $SAMAccount using PC - $PCName"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
assignees=+$Technician
Category=RQ
Location Code=$ML
Email = $SA
$Time
RQ issue at $ML with PC $PCName has been recorded
$AC
Ticket summitted by Ops Dashboard
Location Code=$ML
Submission Tracking=Phone"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_RQ" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,RQ,$filedateexcel,$Time2,$Time,RQ,,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Verifone funtion
function Verifone
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Verifone at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Verifone issue at $ML for $SAMAccount using PC - $PCName"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
assignees=+$Technician
Category=Hardware
Computer Name = $PCName
Email = $SA
$Time
Verifone was not working at $ML at PC $PCName
$AC
Ticket summitted by Ops Dashboard
Subcategory=Verifone
Location Code=$ML
Submission Tracking=Phone"
#########
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Verifone" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Verifone,$filedateexcel,$Time2,$Time,Hardware,Verifone,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Printer funtion
function Printer
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Printer at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Printer issue at $ML for $SAMAccount using PC - $PCName"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=Printer
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=Printing
Computer Name = $PCName
Email = $SA
$Time
Printer was not working at $ML at PC $PCName
$AC
Ticket summitted by Ops Dashboard
"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Printer" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Printer,$filedateexcel,$Time2,$Time,Printing,Printer,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Global funtion
function Global
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Global at $Today"
$Category = $comboBoxCat.Text
$Subcategory = $listBoxSubCat.Text
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Global issue for $ML $SAMAccount"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=$Subcategory
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=$Category
Computer Name = $PCName
Email = $SA
$Time
We have reported a Global issue at $ML
$AC
Ticket summitted by Ops Dashboard
"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Global" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Global,$filedateexcel,$Time2,$Time,$Category,$Subcategory,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Global funtion
function Events
{
# Actual function for Auth codes
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Events at $Today"
$outputbox.text = [string]$formoutput
$Category = $comboBoxCat.Text
$Subcategory = $listBoxSubCat.Text
$recipients = "[email protected]"
$subject = "Event $ML had an issue/$SAMAccount"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
Subcategory=$Subcategory
Location Code=$ML
Submission Tracking=Phone
assignees=+$Technician
Category=$Category
Computer Name = $PCName
Email = $SA
$Time
We have reported a issue at an event $ML
$AC
Ticket summitted by Ops Dashboard
"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Event" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Event,$filedateexcel,$Time2,$Time,$Category,$Subcategory,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
######## Information Request Function
function Information
{
# Actual function for Information Requests
# Gets the date for logging
$Today = get-date
$Time2 = Get-Date -Format t
$filedate = get-date -format "MMddyyyy"
$filedateexcel = get-date -format "MM/dd/yyyy"
$SAMAccount = $SAMBox.text
$SA = $SAMAccount+"@yahoo.com"
$ML= $comboBoxCompany.Text+$listBoxClub.text
$MarketD = $comboBoxCompany.Text
$LocationD = $listBoxClub.text
$ST = $TicketStatus.Text
$Time = $Timer.Text
$AC = $Additionalcomments.text
$PCName = $inputboxPC.Text
$Formoutput = "You ran Information Request at $Today"
$outputbox.text = [string]$formoutput
$recipients = "[email protected]"
$subject = "Information Request at $ML for $SAMAccount"
$Sender = "$SA"
#This is the body of the email being sent to itgroup
$mailbody = "
Priority=3-Medium
Status=$ST
assignees=+$Technician
Category=Information Request
Computer Name = $PCName
Email = $SA
$Time
A Request for information was submitted at $ML for $SAMAccount
$AC
Ticket summitted by Ops Dashboard V3.0
Subcategory=$Subcategory
Location Code=$ML
Submission Tracking=Phone"
#########
# This command sends the email
#change smtp.yahoo.local to whatever your local mail relay
send-mailmessage -smtpserver smtp.yahoo.local -to $recipients -Subject $subject -from $sender -body $mailbody -Encoding ASCII
#This creates the name of the log file
$filename = "c:\OpsDashboard\$ML" + "_$SAMAccount" + "_Information" + "_$filedate" + ".txt"
#This puts the body of the email into the log file
$mailbody | out-file $filename
#This sends the ticket information to a spreadsheet for reporting
$msg="$SA,$MarketD,$LocationD,$PCName,$Technician,Information,$filedateexcel,$Time2,$Time,Information Request,$Subcategory,$Version"
#Change the file path to what ever path you want as a csv
$msg | Out-File -Append -FilePath "\\testdomain\test\Tickets.csv" -Encoding ASCII
}
# Create the label control and set text, size and location
$label_lastname_ad = New-Object Windows.Forms.Label
$label_lastname_ad.Location = New-Object Drawing.Point 10,40
$label_lastname_ad.Size = New-Object Drawing.Point 100,15
$label_lastname_ad.text = "Search lastname"
# Create TextBox and set text, size and location
$textfield_lastname_ad = New-Object Windows.Forms.TextBox
$textfield_lastname_ad.Location = New-Object Drawing.Point 10,15
$textfield_lastname_ad.Size = New-Object Drawing.Point 100,15
$OpsDashform.add_Load($OnLoadForm_UpdateGrid)
function search_contact_ad([string]$lastname_str){
if ($lastname_str) {
$array_ad = New-Object System.Collections.ArrayList
#change cd=yahoo to your domain
$Script:procInfo = @(Get-ADUser -Filter {sn -like $lastname_str} -Properties sn,givenname,mail,displayname -SearchBase "dc=yahoo,dc=local" |sort-object -property sn |Select-Object samaccountname)
$array_ad.AddRange($procInfo)
$grid.DataSource = $array_ad
$OpsDashform.refresh()
}
else {
[windows.forms.messagebox]::show('Please enter a lastname to search before clicking the button','Warning','OK',[Windows.Forms.MessageBoxIcon]::Warning)
}
}
######################################
function Ping {
$ML = $InputBox.text
$storepart1 = "$ML".Substring(0,2)
$storepart2 = "$ML".Substring(2)
$store =$storepart1 + "-" + $storepart2
$StoreDNS = "CS-" + "$store" + "-LAN"
$Connection = ping $StoreDNS
Write-Output $Connection
$Formoutput = "$Connection"
$PingBox.text = [string]$formoutput
}
######## Clears attributes in fields
function Clear_Fields
{
$SAMBox.text = ""
$TicketStatus.Text = "In Progress"
$Additionalcomments.text = ""
$inputboxPC.Text = ""
}
######## Clears info in status box
function Clear_Status
{
$outputbox.text = ""
$FieldTechInfo.text = ""
}
function exit-form {
$OpsDashForm.close()
}
# Creating the form
function FieldTech {
$ML= $comboBoxCompany.Text+$listBoxClub.text
if ($ML -eq "TTUN")
{$FieldTechStatus = "John Doe
123-456-7891"
$FieldTechInfo.text = [string]$FieldTechStatus}
}
# end functions
# Start text fields./.
# Input text box for SAM account
$SAMBox = New-Object System.Windows.Forms.TextBox
$SAMBox.Location = New-Object System.Drawing.Size(20,50)
$SAMBox.Size = New-Object System.Drawing.Size(150,20)
$OpsDashForm.controls.Add($SAMBox)
$SAMBox.add_KeyPress({
If ($_.KeyChar -eq 13) {
$grid = $ad_grid
$lnquery = "*"+$SAMBox.Text.ToString()+"*"
search_contact_ad($lnquery)
}
})
#################################################################################################################################################################################################### End CheckBox
#################################################################################################################################################################################################### Start ListBox
# This create the dropdown for the Location field
$listBoxClub = New-Object System.Windows.Forms.ComboBox
$listBoxClub.Location = New-Object System.Drawing.Size(275,50)
$listBoxClub.Size = New-Object System.Drawing.Size(50,40)
$listBoxClub.DropDownHeight = 200
$listBoxClub.DropDownStyle = [System.Windows.Forms.ComboBoxStyle]::DropDownList
$listBoxClub.TabIndex = 3
# If you need to add another market to the "Market" drop down do so here; i.e. ,"CT" at the correct alphabetizing
$arrayCompany=@("WT","AP")
# This creates the dropdown box for the Market field
$comboBoxCompany = New-Object System.Windows.Forms.ComboBox
$comboBoxCompany.Location = New-Object System.Drawing.Size(220,50)
$comboBoxCompany.Size = New-Object System.Drawing.Size(50,20)
$comboBoxCompany.DropDownHeight = 200
$comboBoxCompany.DropDownStyle = [System.Windows.Forms.ComboBoxStyle]::DropDownList
$comboBoxCompany.TabIndex = 2
$OpsDashForm.Controls.Add($comboBoxCompany)
foreach ($company in $arraycompany) {
$comboBoxCompany.Items.Add($company)
}
$comboBoxCompany_SelectedIndexChanged=
{
If ($comboBoxCompany.text -eq "WT")
{
$listBoxClub.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxClub.Items.Add("1B")
[void] $listBoxClub.Items.Add("2B")
}
ElseIf ($comboBoxCompany.text -eq "AP")
{
$listBoxClub.Items.Clear()
# If you need to add a new location for the AZ market please add the field here in the correct aphabetizing
[void] $listBoxClub.Items.Add("TE")
[void] $listBoxClub.Items.Add("GG")
[void] $listBoxClub.Items.Add("IC")
[void] $listBoxClub.Items.Add("CW")
[void] $listBoxClub.Items.Add("4V")
[void] $listBoxClub.Items.Add("11")
}
$OpsDashForm.Controls.Add($listBoxClub)
}
$comboBoxCompany.add_SelectedIndexChanged($comboBoxCompany_SelectedIndexChanged)
$ML= $comboBoxCompany.Text+$listBoxClub.text
if ($ML -eq "WT1B" -or $ML -eq "APTE")
{$FieldTechStatus = "Joe Doe
123-456-7891"
$FieldTechInfo.text = [string]$FieldTechStatus}
#################################################################################################################################################################################################### End ComboBox
#################################################################################################################################################################################################### Start Text Fields
# This create the dropdown for the Location field
$listBoxSubCat = New-Object System.Windows.Forms.ComboBox
$listBoxSubCat.Location = New-Object System.Drawing.Size(670,253)
$listBoxSubCat.Size = New-Object System.Drawing.Size(90,20)
$listBoxSubCat.DropDownHeight = 200
$listBoxSubCat.DropDownStyle = [System.Windows.Forms.ComboBoxStyle]::DropDownList
$listBoxSubCat.TabIndex = 6
# If you need to add another Category to the "Category" drop down do so here; i.e. ,"Network" at the correct alphabetizing
$arrayCat=@("Events","Hardware","Information Request","Network","Printing","RQ","Software","System")
# This creates the dropdown box for the Market field
$comboBoxCat = New-Object System.Windows.Forms.ComboBox
$comboBoxCat.Location = New-Object System.Drawing.Size(540,253)
$comboBoxCat.Size = New-Object System.Drawing.Size(90,30)
$comboBoxCat.DropDownHeight = 200
$comboBoxCat.DropDownStyle = [System.Windows.Forms.ComboBoxStyle]::DropDownList
$comboBoxCat.TabIndex = 5
$OpsDashForm.Controls.Add($comboBoxCat)
foreach ($Cats in $arrayCat) {
$comboBoxCat.Items.Add($Cats)
}
$comboBoxCategory_SelectedIndexChanged=
{
If ($comboBoxCat.text -eq "Events")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Network")
[void] $listBoxSubCat.Items.Add("Verifone")
[void] $listBoxSubCat.Items.Add("Tokens")
[void] $listBoxSubCat.Items.Add("AuthCode")
}
ElseIf ($comboBoxCat.text -eq "Hardware")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Brightsign")
[void] $listBoxSubCat.Items.Add("Cash Safe")
[void] $listBoxSubCat.Items.Add("Cellebrite")
[void] $listBoxSubCat.Items.Add("Desktop")
[void] $listBoxSubCat.Items.Add("DMX")
[void] $listBoxSubCat.Items.Add("DVR")
[void] $listBoxSubCat.Items.Add("Hard Drive")
[void] $listBoxSubCat.Items.Add("iPad")
[void] $listBoxSubCat.Items.Add("Laptop")
[void] $listBoxSubCat.Items.Add("Monitor")
[void] $listBoxSubCat.Items.Add("Mouse")
[void] $listBoxSubCat.Items.Add("Phone")
[void] $listBoxSubCat.Items.Add("Scanner")
[void] $listBoxSubCat.Items.Add("Topaz")
[void] $listBoxSubCat.Items.Add("Verifone")
}
ElseIf ($comboBoxCat.text -eq "Network")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Access Point")
[void] $listBoxSubCat.Items.Add("Avigilon")
[void] $listBoxSubCat.Items.Add("Cisco Anyconnect (VPN)")
[void] $listBoxSubCat.Items.Add("IP Phone")
[void] $listBoxSubCat.Items.Add("ISP Outage")
[void] $listBoxSubCat.Items.Add("Modem")
[void] $listBoxSubCat.Items.Add("Router")
[void] $listBoxSubCat.Items.Add("Source Fire")
[void] $listBoxSubCat.Items.Add("Switch")
}
ElseIf ($comboBoxCat.text -eq "Printing")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Paper Jam")
[void] $listBoxSubCat.Items.Add("Power")
[void] $listBoxSubCat.Items.Add("Print Quality")
[void] $listBoxSubCat.Items.Add("Printer")
[void] $listBoxSubCat.Items.Add("Printer Offline")
[void] $listBoxSubCat.Items.Add("Toner")
}
ElseIf ($comboBoxCat.text -eq "RQ")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Commisions")
[void] $listBoxSubCat.Items.Add("Datascape")
[void] $listBoxSubCat.Items.Add("Inventory")
[void] $listBoxSubCat.Items.Add("Lockouts")
[void] $listBoxSubCat.Items.Add("Permissions")
[void] $listBoxSubCat.Items.Add("Reporting")
[void] $listBoxSubCat.Items.Add("Carrier Integration")
}
ElseIf ($comboBoxCat.text -eq "Software")
{
$listBoxSubCat.Items.Clear()
# If you need to add a new location for the AL market please add the field here in the correct aphabetizing
[void] $listBoxSubCat.Items.Add("Adobe Acrobat")
[void] $listBoxSubCat.Items.Add("Adobe Creative Suite")
[void] $listBoxSubCat.Items.Add("Airwatch")
[void] $listBoxSubCat.Items.Add("Android")
[void] $listBoxSubCat.Items.Add("Avamar")
[void] $listBoxSubCat.Items.Add("Brightsign")