ServiceNow Pack Update

.gitignore

@@ -15,7 +15,6 @@ dist/
 downloads/
 eggs/
 .eggs/
-lib/
 lib64/
 parts/
 sdist/

CHANGES.md

@@ -1,5 +1,10 @@
 # Change Log
 
+=======
+## 1.5.0
+- Add support of PySNow Resource API via `use_new_service_now_api` flag.
+- Add support for returning specific fields on "get".
+
 ## 1.0.0
 
 * Drop Python 2.7 support

actions/delete.py

@@ -3,6 +3,13 @@
 
 class DeleteAction(BaseAction):
     def run(self, table, sysid):
+        # If using new ServiceNew API...
+        if self.config['use_new_service_now_api']:
+            client = self.client
+            resource = client.resource(api_path="/table/{0}".format(table))
+            response = resource.delete(query={"sys_id": sysid})  # pylint: disable=no-member
+            return response
+
         s = self.client
         r = s.query(table=table, query={'sys_id': sysid})  # pylint: disable=no-member
         response = r.delete()  # pylint: disable=no-member

actions/get.py

@@ -2,7 +2,20 @@
 
 
 class GetAction(BaseAction):
-    def run(self, table, query):
+    def run(self, table, query, fields=[]):
+        # If using new ServiceNew API...
+        if self.config['use_new_service_now_api']:
+            client = self.client
+            resource = client.resource(api_path="/table/{0}".format(table))
+            if not fields:
+                response = resource.get(query=query)
+            else:
+                response = resource.get(query=query, fields=fields)
+            output = []
+            for each_item in response.all():
+                output.append(each_item)
+            return output
+
         s = self.client
         r = s.query(table=table, query=query)  # pylint: disable=no-member
         response = r.get_all()  # pylint: disable=no-member

actions/get.yaml

@@ -13,3 +13,7 @@ parameters:
     type: "object"
     description: "Structured query for SN data"
     required: true
+  fields:
+    type: "array"
+    description: "Comma-separated list of fields to return. ***Only supported when config parameter use_new_service_now_api is true***"
+    required: false

actions/insert.py

@@ -3,6 +3,13 @@
 
 class InsertAction(BaseAction):
     def run(self, table, payload):
+        # If using new ServiceNew API...
+        if self.config['use_new_service_now_api']:
+            client = self.client
+            resource = client.resource(api_path="/table/{0}".format(table))
+            response = resource.create(payload=payload)  # pylint: disable=no-member
+            return response
+
         s = self.client
         response = s.insert(table=table, payload=payload)  # pylint: disable=no-member
         return response

actions/update.py

@@ -3,6 +3,13 @@
 
 class UpdateAction(BaseAction):
     def run(self, table, payload, sysid):
+        # If using new ServiceNew API...
+        if self.config['use_new_service_now_api']:
+            client = self.client
+            resource = client.resource(api_path="/table/{0}".format(table))
+            response = resource.update(query={"sys_id": sysid}, payload=payload)  # pylint: disable=no-member
+            return response
+
         s = self.client
         r = s.query(table=table, query={'sys_id': sysid})  # pylint: disable=no-member
         response = r.update(payload)  # pylint: disable=no-member

config.schema.yaml

@@ -17,3 +17,9 @@
     description: "ServiceNow options that will be passed to all requests"
     type: object
     required: false
+  use_new_service_now_api:
+    description: "Use the new ServiceNow APIs to avoid deprecation warnings."
+    type: "boolean"
+    secret: false
+    required: false
+    default: true

pack.yaml

@@ -5,7 +5,7 @@ description: ServiceNow Integration Pack
 keywords:
   - servicenow
   - incident management
-version: 1.0.0
+version: 1.5.0
 python_versions:
   - "3"
 author: James Fryman