[FTF-454] Add a page for how to raise support tickets

[m-hulbert]

Description

This PR adds a new page detailing how to raise and escalate support tickets.

• Adds a new page on raising a support ticket.
• Updates debugging section to include support.
• Updates the details of required info when logging a support ticket.
• Enables the platform section to support all languages in code blocks.

Checklist

• Commits have been rebased.
• Linting has been run against the changed file(s).
• The PR adheres to the writing style guide and contribution guide.

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[GregHolmes]

No issues, just one comment but it's alright either way tbh.