Effective date: 11 Jan 2024
At KeyKey Team, we respect your privacy and believe that the less we know about you, the better it is for both you and us. In fact, we do not collect any personal data through KeyKey unless you voluntarily provide it to us (e.g., by sending a support email or subscribing to a newsletter). We limit the information we collect to the minimum necessary to provide you with our service and improve KeyKey. Our business is developing and selling software, not collecting your personal data.
Below, we’ve provided detailed information on when and why we collect your personal data and how we use it. Please read this Privacy Policy carefully before providing any personal data to us.
The desktop applications KeyKey for macOS (collectively, “KeyKey”) and the related website https://KeyKey.ninja (the “Website”) are owned and operated by Sergiy Vynnychenko (“we”, “us”, and “our”), registered in Kyiv, Ukraine.
When we ask you to provide us with your personal data, or if you contact us, we act as a data controller with regard to your personal data. It means that we are responsible for deciding what personal data can be collected from you and how it can be used.
KeyKey stores your data (favourites list, ignored items, search index, etc.) in binary and human-readable formats locally on your Mac device.
This data is not transferred to or stored on our servers, nor do we have access to, own, or use this data in any other manner.
KeyKey also stores your current subscription information in your iCloud storage to allow you to use it on all your devices.
We collect information about the way you use KeyKey. This information is anonymised and cannot be used to personally identify you. We’re only interested in knowing how many users use KeyKey, which features are used more often, and what we can do better.
All data are collected and provided to us by Apple. Please refer to Apple’s privacy policies to understand how they process your personal data.
KeyKey keeps your current subscription details stored in your iCloud storage, enabling you to access them across all your devices.
When you make payments related to KeyKey, you submit your payment details to Apple or Setapp. We do not collect your payment data and do not have any access to it. Please refer to the privacy policies of Apple and Setapp to check how they process your payment data.
We do not use any cookies on the Website or KeyKey.
When you contact us via a contact form on the Website, or by sending us an email, we collect your email address, name, and any other information you provide in your message voluntarily. This information is collected to help resolve your inquiry. If you would like to remove the emails you have sent, please let us know.
The legal basis on which we rely is “pursuing our legitimate business interests” (i.e., grow and maintain KeyKey and the Website) and “your consent” (for optional personal data that you voluntarily provide).
We use email.
If you subscribe to our newsletter, provide opt-in consent to receive commercial communication, or conclude a service contract with us, we may—occasionally—send you messages about new KeyKey features or special offers. You can opt-out at any time by clicking the “unsubscribe” link in any marketing message.
You may also receive important technical notices and administrative emails. Such communication is not considered commercial, and opting out is not possible.
We use SendGrid for transactional emails and newsletters.
If you decide not to provide personal data when requested, we may be unable to perform the requested operation (e.g., replying to you).
We employ industry-appropriate organisational and technical measures to protect personal data from loss, misuse, unauthorised access, and disclosure—secured networks, strong passwords, limited team access, and data anonymisation (when possible).
You may exercise the following rights (unless applicable law provides otherwise):
- Right of access – obtain a copy of the personal data we store about you and the purposes for which it is processed.
- Right to rectification – correct inaccurate personal data we hold about you.
- Right to erasure (“right to be forgotten”) – request deletion of your personal data from our systems.
- Right to restriction – request that we restrict processing of your personal data.
- Right to data portability – receive your personal data in a structured, machine-readable format and transmit it to another processor.
- Right to object – object to our processing of your personal data.
- Right to withdraw consent – withdraw consent you have previously given.
- Right to complaint – lodge a complaint regarding our processing of your personal data.
To exercise any of these rights, email support@keykey.ninja with details. To verify legitimacy, we may request identifying information. We will respond within a reasonable timeframe, no later than 30 days.
If you remain dissatisfied, you may lodge a complaint with your local data protection authority. We do not discriminate against you for exercising your rights.
We store personal data only as long as needed for its purposes, or until you request deletion. Once no longer necessary and absent legal justification to retain it, your personal data is securely deleted.
Non-personal data may be retained as long as necessary for the purposes described in this Policy, including for legitimate business interests. In certain legally mandated cases (e.g., archival of business records), we must store personal data for a limited time before deletion.
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This Privacy Policy is active from the effective date above. We may update it at any time; the latest version is always available on this page.
Questions? Email support@keykey.ninja.
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