Winner HackOFiesta v6.0 AIspire - UP Hackathon (Best Social Impact)
jansunwAI is an AI-powered system designed to enhance efficiency at both the client and administrative levels. The platform provides multilingual support, AI-assisted grievance classification, and intelligent analytics for administrators to streamline issue resolution.
- Multilingual Grievance Submission: Users can submit grievances in Hindi, which are automatically translated into well-formatted English.
- AI-Powered Chatbot Guidance: The chatbot assists users in identifying the appropriate department to approach for their grievances.
- Spam Classification: A built-in spam classifier filters out unnecessary grievances, preventing database congestion.
- Real-Time Grievance Status Tracking: Users can track the status of their submitted grievances via the frontend.
- Performance Stats and Analytics: Officials can monitor platform performance through various statistical and analytical insights.
- Grievance Management: Grievances are categorized based on their current stage in the resolution process.
- AI-Driven Issue Resolution: Users can opt for AI-generated solutions, which administrators can review and accept to close the issue.
- AI-Assisted Document Analysis: When reviewing a grievance, administrators can utilize AI to analyze user-uploaded documents and generate relevant queries.
- Grievance Status Updates: AI provides information to the complainant regarding the latest status of their request.
- Downloadable Reports: The entire grievance analysis is available for administrators to download as a PDF.
- Frontend: React
- Backend: Express, FastAPI
- Database: MongoDB
- AI & NLP:
- Gemini (for text analysis and AI-driven insights)
- Assembly AI (for speech-to-text and multilingual processing)
- Cloud & Infrastructure: AWS
Contributions are welcome! Please submit a pull request with clear documentation of changes.