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Technical Support Engineer Debug Challenge

Overview

This repository contains a series of technical support challenges based on real customer issues. Each challenge tests debugging skills and technical problem-solving abilities.

Challenges

Please review the following challenges in the challenge directory:

  • Challenge 01: Using Chalk - challenge/01_using_chalk.py
  • Challenge 02: Pip Installation Issues - challenge/02_pip_issues.md
  • Challenge 03: Infrastructure Questions - challenge/03_infra_question.md
  • Challenge 05: DataFrame Operations - challenge/05_dataframes.py
  • Challenge 10: SQL Query Debugging - challenge/10_sql.sql

Instructions

  1. Review each challenge file carefully
  2. Write your answers in a single markdown file
  3. Number each answer according to the challenge number
  4. Include your reasoning and any assumptions made
  5. If unclear about a question, explain what clarification you would request from the customer

Guidelines

  • These challenges are drawn from real customer support tickets
  • Domain knowledge is helpful but not required - focus on debugging skills
  • Show your problem-solving approach, not just the final answer
  • Include any relevant code snippets or commands in your response

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