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There seems to be an issue with <code>In</code> operator in filters

bugSomething isn't workingSomething isn't working

Status: Open.

#3095 In frappe/helpdesk;

· karm1000 opened on Mar 3, 2026

Customer does not receive email notification when agent replies to ticket via email

bugSomething isn't workingSomething isn't working

Status: Open.

#3092 In frappe/helpdesk;

· pandafy opened on Mar 2, 2026

Add option to set 'Reply to all' as default in Helpdesk settings

Status: Open.

#3087 In frappe/helpdesk;

· pandafy opened on Mar 2, 2026

Getting "Generating Compose File failed" error

Status: Open.

#3067 In frappe/helpdesk;

· 11singhds opened on Feb 26, 2026

Field permission does not follow system setup

bugSomething isn't workingSomething isn't working

Status: Open.

#3066 In frappe/helpdesk;

· fzhan opened on Feb 26, 2026

Mismatch Between Helpdesk Issue ID and Email Ticket ID

bugSomething isn't workingSomething isn't working

Status: Open.

#3044 In frappe/helpdesk;

· mamtagosai-blip opened on Feb 20, 2026

Field Dependency should hide the field in customer portal

bugSomething isn't workingSomething isn't working

Status: Open.

#2993 In frappe/helpdesk;

· trufurs opened on Feb 9, 2026

Pressing esc key should hide reply and comment box

bugSomething isn't workingSomething isn't working

Status: Open.

#2980 In frappe/helpdesk;

· balamurali27 opened on Feb 6, 2026

UI Teardown

Status: Open.

#2974 In frappe/helpdesk;

· RitvikSardana opened on Feb 4, 2026

Helpdesk SLA Alerts Scalability for High Ticket Volume

Status: Open.

#2967 In frappe/helpdesk;

· rehansari26 opened on Feb 2, 2026

The option to close a ticket should be available directly from the List View

feature

Status: Open.

Feature

#2948 In frappe/helpdesk;

· Sakirali0501 opened on Jan 28, 2026

Push Notifications on Browsers on HD Ticket Events

Status: Open.

#2942 In frappe/helpdesk;

· raghavruia-dev opened on Jan 23, 2026