RP011: Printing Downloading PDFs Usability Testing

Printing/Downloading PDFs Usability Testing

Proposed Research Agenda:

• Research Year/Date: 2025
• Participant Type: Regular Users
  • Participant Type Abbreviation: RU
• Usability Test Type: Interview

Summary of Research

Research Questions

Purpose

• UXR team needs to conduct a usability testing for printing/downloading PDFs on page 5 and the "my projects" page.

Participant Type

• Regular Users

Methods

• Usability Testing - Interviews
• Dogfooding - interviewing Hack for LA Volunteers

Current Status

• Team is working to complete the setup

All Issues

• Label: Feature: RP011

Outstanding task items

• Research Structure Set-up
• Research Plan
• Create Script Questions
• Conduct User Testing
• Data Analysis
• Reporting/Provide Feedback
• Wiki Documentation Audit
• Reviewing the Google Drive for PII Removal

Assets

Google Drive folders

• Type folder: Regular Users
• RP Folder: RP011

Research Plan (including Audience Identification documentation)

Scripts

Interview recordings & transcripts

Synthesis (Figjam)

Presentation of Findings

Action Items Spreadsheet

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Related Wiki Pages

• Research Home page
• Research Output Overview