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Achievements

Achievement: Pull Sharkx2Achievement: Pair ExtraordinaireAchievement: YOLO

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jburgh/README.md

Hi there 👋 I'm Jill

Technical writing leader | Content strategist | AI-powered documentation expert | 📍 Pittsburgh, PA

What I Do

I create documentation that reduces time-to-first-success and lead teams that deliver under pressure.

  • Developer documentation — API references, SDK guides, implementation tutorials, and code examples that developers actually use
  • UX writing & in-product content — Interface labels, help panels, error messages, and onboarding flows that clarify intent
  • Content strategy & governance — Information architecture, style guides, editorial workflows, and systems that enable quality at scale
  • AI-powered documentation — GenAI tools, prompt engineering, and automated workflows that enhance writer productivity

Portfolio and philosophy

Every word earns its place. I write for developers as collaborators, front-load critical information, optimize for translation, and prioritize clarity over cleverness. Documentation should reduce friction and accelerate time-to-success.

Blog and portfolio: jillshaheen.com

LinkedIn: @jillshaheen

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