Senior ICT executive and consultant with more than 20 years of experience leading complex technology environments in Latin America, working across telecommunications, government, public safety, fintech, retail, mining, and multinational corporate markets.

I specialize in connecting business strategy, digital transformation, hyperscalers, AI, and operational execution for organizations that depend on mission-critical services, high-availability infrastructure, and scalable technology.

With a background that spans technology, operations, business development, project leadership, and digital innovation, I help organizations define, deploy, and scale technology strategies through:

• ICT strategy, multi-country operations and technology governance
• Digital transformation and adoption of disruptive technologies (AI/ML, automation, IoT, Big Data)
• High-stakes project recovery, SLA execution, and operational excellence
• Hyperscaler enablement (AWS, Azure, GCP)
• Architecture and integration of multi-stack platforms, VAS, IIoT, cybersecurity, and critical mission services
• Value creation through data, BI/analytics, cloud modernization, and enterprise automation
• Leadership in multicultural, distributed teams across Latin America

My career blends technical depth, commercial understanding, and operational leadership, helping large organizations evolve securely and competitively.

• ICT strategy & governance
• Business and financial optimization
• P&L, budgeting, business cases
• Complex negotiations and contract management
• Multinational operations management
• Critical mission environments (9-1-1, ITS, TranSantiago, government automation)

• Multi-stack integration (cloud, on-premise, hybrid)
• Hyperscalers: AWS, Azure, Google Cloud
• Big Data / AI / ML adoption strategies
• Cybersecurity, risk management & compliance
• Data platforms: SQL/NoSQL, Hadoop, Spark, Hive, Pentaho
• Software architecture & scalable infrastructure

• Digital transformation roadmaps
• Automation (RPA/BPM), telemetry, IoT, Industry 4.0
• Data as an asset, BI/analytics
• Lean IT, Agile, DevOps-oriented practices

Below are highlighted examples that represent the type of work I lead.

• National 9-1-1 Automation (Costa Rica) - Multi-agency emergency automation platform
• Digital Fonasa (Chile) – Public health insurance automation
• SRCEI, Biblioredes, EFE Transportation Systems

• VAS / Multi-stack integrations for Kolbi, Claro, Tigo/Millicom, Movistar, C&W, ETB, Entel, Telmex
• Carrier-grade integrations for IoT, telemetry, and mission-critical services

• Managed services and digital transformation for Codelco, Mantos Blancos, Pelambres, QB
• Technology risk management for Santander Group
• Business intelligence and automation for industrial IoT

• Multi-cloud (AWS/Azure/GCP) adoption strategies
• Mission-critical systems architecture & migration
• Data governance & BI architectures

A blend of engineering, business, and specialized professional training:

• Computer Engineer
• Business Administration
• MBA (Thesis Pending)
• Multiple diplomas in software quality, agile project management, multimedia design, public safety, Industry 4.0
• Professional badges in:
  • AI for Product Management
  • BI & Analytics
  • Lean Six Sigma
  • Scrum
  • Postman API Expert
  • AWS Machine Learning & Cloud Foundations
  • Full Stack Python

Cloud: AWS • Azure • GCP
Programming Languages: Python • Java • Kotlin • Javascript • Bash
Data: Python • SQL/NoSQL • Hadoop • Spark • Hive • Pentaho • PowerBI • Looker
Dev & Ops: Docker • Git • APIs • CI/CD fundamentals
Processes: Agile • BPM • RPA • ISO 27000 • ISO20000 • ISO22301 • ITSM • BCM
Domains: Telcos • Public Safety • Fintech • Retail • Government • Mining
World Class Platforms: SAP • Dynamics • Salesforce

• 📧 Email: [email protected]
• 🌍 Location: Santiago, Chile
• 🔗 LinkedIn: www.linkedin.com/in/jotacordovaj
• 🌐 Website/Portfolio: https://jcordovaj.github.io/

I’m open to collaborating on ICT strategy, digital transformation, data-driven innovation, and large-scale technology challenges.*