Add the possibility to track app installs

[thibautRTE]

Hello,

My mobile application is available on IOS and Android.
For IOS, when navigating to the graph in the Matomo Dashboard, the number of IOS application download remains on 0.
Whereas it is working fine for Android.
Can you give me the parameters that need to be set to have this information available

Thanks

[brototyp]

Hi @thibautRTE, does this issue still exist? Can you share more on what you are doing on the iOS application?

[florismettey]

Hello @brototyp ,
I got the same issue here.
Android downloads display correctly whereas iOS download are always 0.

Context:
The app is distributed on the App Store
I'm using version 7.4.0 (pod 'MatomoTracker', '~> 7.4')
We are able to get other tracking data (like custom events) and to display it on Matomo dashboards

Here is our code:

- (MatomoTracker*) getTracker {
    if (self.tracker == nil) {
        self.tracker = [[MatomoTracker alloc] initWithSiteId:self.siteId
                                                     baseURL:self.URL
                                                   userAgent:nil];
    }
    return self.tracker;
}

+ (void)trackScreenDisplay:(NSString*)tag mode:(NSString*)mode {
    if (tag && mode) {
        [[[MatomoService shared] getTracker] trackWithView:@[mode, tag]
                                                       url: nil];
    }
}

[RTEMatomoAnalyticsService trackScreenDisplay:@"Parameters" mode:@"test"];

Android:

iOS:

[brototyp]

Interesting. Thanks for the update @florismettey. Can you tell me how you get to this functionality in Matomo? On my instance, I am only gettin the visits, but no installations at all. Did you have to enable something specific?

[florismettey]

I don't know exactly. I will try to ask the question to the people who configured it. From what I found, it seems to come from this menu:
Comportement (Behavior) => Téléchargements (Download)
On Android, we got some data but not on iOS

[brototyp]

Ah! I think Behavior – Download are things downloaded from within the Application or from the website. Looking at the tracking API, there is a download where one could pass on a URL.

This is currently not implemented on the iOS SDK side.

[CamilleSQLI]

Hello,

Thank you very much for your help.
Do you know if this implementation in the iOS SDK is planned ?

Regards,
Camille

[brototyp]

Hey @CamilleSQLI, I don't have it planned right now. But it's an interesting feature I think is worth adding to the iOS SDK as well.