Skip to content

Conversation

arthursilvany
Copy link

add the troubleshooting below:

Troubleshooting

Error: Exception calling "Load" with "1" argument(s): "The file is not a valid Package file. If the file is encrypted, please supply the password in the constructor."

If you encounter the error:

Follow these steps:

  1. Check if the file is encrypted:

    • This error occurs when the PowerPoint (.pptx) or Excel (.xlsx) file is encrypted or marked as confidential.
  2. Change the file sensitivity:

    • If the file is marked as "Confidential", change its sensitivity to "General".
    • For PowerPoint (.pptx) or Excel (.xlsx) files, follow these steps:
      1. Open the file in Microsoft Office.
      2. Go to "File" -> "Info".
      3. Under "Properties", change the file's sensitivity to "General".
  3. Recreate the file:

    • If the error persists, recreate the file, ensuring it is not configured with security restrictions or encryption.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: Review 👀 PR that is ready to be reviewed label Aug 21, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot added the Skill: DevOps GitHub setup and automation label Aug 21, 2025
@flanakin flanakin removed their request for review September 1, 2025 16:42
@flanakin flanakin removed their assignment Sep 1, 2025
- Remove incorrect indentation on Troubleshooting header
- Use proper markdown headers instead of bold text
- Streamline resolution steps
- Use → for UI navigation consistency
- Remove redundant text
@arthurclares arthurclares merged commit 054bc6d into microsoft:features/wacoascripts Oct 8, 2025
1 check was pending
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Needs: Review 👀 PR that is ready to be reviewed Skill: DevOps GitHub setup and automation
Projects
None yet
Development

Successfully merging this pull request may close these issues.

4 participants