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Your account has been locked for security reasons #18199

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rdpalmer9 opened this issue Jan 8, 2025 · 0 comments
Closed

Your account has been locked for security reasons #18199

rdpalmer9 opened this issue Jan 8, 2025 · 0 comments

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@rdpalmer9
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rdpalmer9 commented Jan 8, 2025

Description

I received an email saying "Suspicious activity detected", it told me to change my password which i did and now it just gives me the message "Your account has been locked for security reasons" whenever i try to login.

The email says "Sign back into any device or service where you use your Mozilla account and follow the steps that will be presented to you." But no steps were ever given to me and now I can't sign in at all.

Steps to reproduce

No idea

Expected result

I should be able to login

Actual result

I an't login

Environment

firefox / Win 11

┆Issue is synchronized with this Jira Task

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