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Issues list

Two-step authentication problems
#18589 by kmehtlan was closed Mar 24, 2025
2
Account locked for security reasons
#18521 by Jhtcesar was closed Mar 10, 2025
1
Question about recovery phone settings in graphql-api
#18515 by jackyzy823 was closed Mar 6, 2025
3
Data Review: FxA/SubPlat Glean Tracking Metrics
#18512 by david1alvarez was closed Mar 10, 2025
1
can't reset password I get an unexpected error no matter what i try
#18434 by vibraxvibrax was closed Feb 23, 2025
2
Got locked out of my account due to security reasons
#18385 by Pr1mmSl1m was closed Feb 19, 2025
2
Your account has been locked for security reasons
#18199 by rdpalmer9 was closed Jan 10, 2025
Privacy Notice includes timestamp markup
#18186 by janbrasna was closed Jan 6, 2025
1
Tried to reset Mozilla/Firefox account password. But it keeps on giving "Unexpected error". Now I can't even log in.
#18177 by ShePearl was closed Jan 2, 2025
1
"Unexpected error" when resetting password
#18176 by anaranetung was closed Jan 11, 2025
6
Connected Services - 'Unknown' device that I cannot 'Sign out' of
#18175 by tgeesaman was closed Feb 12, 2025
1
English strings not exposed for localization
#18083 by bcolsson was closed Dec 4, 2024
2FA is broken, utterly, completely, and totally broken.
#17959 by BartAgterbosch was closed Nov 4, 2024
10
Subscription cancelation dialog ("we're sorry to see you go") is missing a hover-state on its "x" close/dismiss icon at its top right corner
#17906 by dholbert was closed Oct 29, 2024
Can't setup 2FA - won't accept backup code
#17853 by jbirnick was closed Oct 30, 2024
14
Confirming backup authentication code impossible.
#17799 by kaaraa was closed Oct 9, 2024
2
issue logging onto firefox on macbook
#17321 by BFG-94 was closed Aug 9, 2024
5
Third-Party Login Failure An error occurred while attempting to login via your third-party account.
#17172 by pendurkar96akshay was closed Jul 15, 2024
2
Can't go back to the AMO page with the back button from enable 2fa
#17132 by ioanarusiczki was closed Jun 14, 2024
1
/v1/certificate/sign no longer works (This endpoint is no longer supported)
#17126 by Mikescher was closed Jun 23, 2024
2
"You've tried too many times" error is displayed partly localized
#17069 by selimsum was closed Jun 10, 2024
1
Cannot set snsTopicArn to disabled in fxa-graphql-api
#17007 by jackyzy823 was closed Jun 3, 2024
1
[customs] RetryAfter not decreasing
#16957 by ghost was closed Jun 3, 2024
2
While subscriptions.firefox.com is loading, it shows a zero-height empty "card" while the loading throbber/spinner is still animating
#16519 by dholbert was closed May 10, 2024
3
(l10n) productPaymentCycleNew and productPaymentCycleOld are hard-coded to English
#16505 by bcolsson was closed May 10, 2024
1
ProTip! Updated in the last three days: updated:>2025-03-22.