Paolo Diomede, Customer Success Manager | Hypernative
I own onboarding and ongoing success for a portfolio of EMEA-based clients, building relationships across their technical, security, and executive teams and driving adoption of the Hypernative platform. I align on KPIs, lead usage reviews and QBRs, and work with Sales and Renewals on expansion and retention while championing the customer's voice with Product and R&D.
DeFi security, protocol design, upgrade safety, invariants, defense-in-depth, monitoring, and security operations.
