Agentforce Mobile SDK 258.4

📱 iOS Agentforce SDK 258.4

This release launches the Agentforce Voice Public Beta, introduces Secure Forms and User Verification, and expands MIAW capabilities with Pre-Chat, Rich Media, and extensive customization support.

✨ Enhancements

• Agentforce Voice Public Beta: The Agentforce Voice feature flag has been updated from internal to public. This release includes stability improvements, such as maintaining mute state during background/foreground transitions and improved handling for microphone authentication denials. See Set Up Agentforce Voice for iOS (Beta).
• Secure Forms: Added support for Secure Forms messaging components within the chat interface.
• MIAW User Verification: Implemented the initial support for User Verification in Messaging for In-App and Web (MIAW).
• Pre-Chat Support: Added support for Pre-Chat forms, enabling data collection before a session starts. This includes support for passing Hidden Pre-Chat Variables.
• Custom Identity: Added APIs to support a custom Agent icon in the Chat Panel and a custom Service Agent name.
• Theming: Introduced an Overridable Theme Manager, allowing for deeper UI customization.
• Rich Media: Added support for MIAW Audio Files and Video playback.
• Queue Management: Added support for displaying Queue Position to the user waiting for an agent.
• Message Updates: Added support for updating older messages from the Service Agent.
• Restoration: Implemented logic to restore existing conversations for Service Agents.

🛠️ Fixes

• Stability: Fixed an EXC_BAD_ACCESS crash in ConversationManager and implemented thread-safe property access.
• UI Layout: Resolved an overlap issue between Recommended Utterances and the Input Bar (noted for iOS 26 environments) and fixed the "View More" popup behavior.
• Web Links: Fixed an issue where web links in recent messages were not displaying properly.
• Accessibility: Resolved accessibility ID mismatches and fixed specific accessibility issues.-