[No QA] [HelpDot] Add information for admins on freezing/unfreezing an Expensify Card for admins

docs/articles/new-expensify/expensify-card/Set-Up-and-Manage-the-Expensify-Card.md

@@ -97,6 +97,31 @@ If a card reaches its expiration date, it automatically deactivates and declines
 
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+# How to freeze or unfreeze an Expensify Card
+
+As a Workspace Admin, you can freeze or unfreeze any card in your workspace without needing to cancel or reissue it.
+
+Freezing a card is helpful if:
+- You suspect misuse or a policy violation
+- You want to temporarily pause employee spending
+- You're enforcing a department-wide budget freeze
+
+To freeze or unfreeze a card:
+
+1. Go to **Settings > Workspaces > [Workspace Name] > Expensify Card**.
+2. Click a card from the list to open its details pane.
+3. Click **Freeze card** or **Unfreeze card**.
+4. Confirm the action in the popup modal.
+
+Once frozen:
+- The card immediately stops working for purchases
+- You'll see a note below the card indicating who froze the card and when
+- The employee sees the same message and cannot unfreeze the card themselves
+
+All freeze/unfreeze actions are automatically posted to the workspace chat.
+
+---
+
 # FAQ
 
 ## What kind of bank account is required?