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[No QA] [HelpDot] Add information for admins on freezing/unfreezing an Expensify Card for admins #80724
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[No QA] [HelpDot] Add information for admins on freezing/unfreezing an Expensify Card for admins #80724
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@@ -82,6 +82,31 @@ You can issue virtual or physical cards to employees: | |
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| # Freeze or unfreeze Expensify Cards | ||
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| As a Workspace Admin, you can freeze or unfreeze any card in your workspace - without needing to cancel or reissue it. | ||
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| Freezing a card is helpful if: | ||
| - You suspect misuse or a policy violation | ||
| - You want to temporarily pause employee spending | ||
| - You're enforcing a department-wide budget freeze | ||
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| ### To freeze or unfreeze a card: | ||
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| 1. Go to **Settings > Workspaces > [Workspace Name] > Expensify Card**. | ||
| 2. Click a card from the list to open its details pane. | ||
| 3. Tap **Freeze card** or **Unfreeze card**. | ||
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| 4. Confirm the action in the popup modal. | ||
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| Once frozen: | ||
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Contributor
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Readability/structure: The "Once frozen:" block is a standalone section of content but lacks a task-based |
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| - The card immediately stops working for purchases | ||
| - You'll see a note below the card indicating who froze the card and when | ||
| - The employee sees the same message and cannot unfreeze the card themselves | ||
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| All freeze/unfreeze actions are automatically posted to the workspace chat. | ||
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| # FAQ | ||
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| ## What kind of bank account is required? | ||
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