Add internal notes support to Trengo integration #17606
Conversation
- Add createInternalNote method to Trengo app with JSDoc documentation - Create dedicated create-internal-note action for adding notes to tickets - Enhance send-a-message action with createInternalNote option and proper validation - Update package version to 0.1.1 - Leverage existing new-internal-note webhook source for notifications
WalkthroughA new "Create Internal Note" action was added to the Trengo integration, allowing users to create internal notes on tickets. The "Send a Message" action was updated to optionally create internal notes instead of sending messages. The Trengo app gained a Changes
Sequence Diagram(s)sequenceDiagram
participant User
participant Action
participant App
participant TrengoAPI
User->>Action: Trigger "Create Internal Note"
Action->>App: call createInternalNote(ticketId, note)
App->>TrengoAPI: POST /tickets/notes
TrengoAPI-->>App: Response
App-->>Action: Response
Action-->>User: Summary & Result
sequenceDiagram
participant User
participant Action
participant App
participant TrengoAPI
User->>Action: Trigger "Send a Message"
alt createInternalNote = true
Action->>App: call createInternalNote(ticketId, message)
App->>TrengoAPI: POST /tickets/notes
TrengoAPI-->>App: Response
App-->>Action: Response
Action-->>User: Internal note created summary
else createInternalNote = false
Action->>App: sendMessage(...)
App->>TrengoAPI: POST /messages
TrengoAPI-->>App: Response
App-->>Action: Response
Action-->>User: Message sent summary
end
Poem
Warning There were issues while running some tools. Please review the errors and either fix the tool's configuration or disable the tool if it's a critical failure. 🔧 ESLint
components/trengo/actions/create-internal-note/create-internal-note.mjsOops! Something went wrong! :( ESLint: 8.57.1 Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs components/trengo/actions/send-a-message/send-a-message.mjsOops! Something went wrong! :( ESLint: 8.57.1 Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs components/trengo/trengo.app.mjsOops! Something went wrong! :( ESLint: 8.57.1 Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs 📜 Recent review detailsConfiguration used: CodeRabbit UI 📒 Files selected for processing (4)
🧰 Additional context used🧠 Learnings (3)components/trengo/package.json (1)components/trengo/actions/send-a-message/send-a-message.mjs (3)components/trengo/actions/create-internal-note/create-internal-note.mjs (1)🔇 Additional comments (8)
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Summary
Changes
Test plan
API Usage
Uses Trengo's
/tickets/notesendpoint for creating internal notes.Summary by CodeRabbit
New Features
Chores