Add internal notes support to Trengo integration

components/trengo/actions/create-internal-note/create-internal-note.mjs

@@ -0,0 +1,37 @@
+import app from "../../trengo.app.mjs";
+
+export default {
+  type: "action",
+  key: "trengo-create-internal-note",
+  version: "0.0.1",
+  name: "Create Internal Note",
+  description: "Create an internal note on a ticket that is only visible to team members. [See the docs](https://developers.trengo.com/reference/create-internal-note)",
+  props: {
+    app,
+    ticketId: {
+      propDefinition: [
+        app,
+        "ticketId",
+      ],
+    },
+    note: {
+      propDefinition: [
+        app,
+        "note",
+      ],
+      optional: false,
+      description: "The internal note content that will be added to the ticket.",
+    },
+  },
+  async run({ $ }) {
+    const resp = await this.app.createInternalNote({
+      $,
+      data: {
+        ticket_id: this.ticketId,
+        note: this.note,
+      },
+    });
+    $.export("$summary", `Successfully created internal note on ticket ${this.ticketId}`);
+    return resp;
+  },
+};

components/trengo/actions/send-a-message/send-a-message.mjs

@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-message",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Send A Message",
   description: "This action can be used to easily send a message or an email without having to think about contacts or tickets, [See the docs](https://developers.trengo.com/reference/send-a-message-1)",
   props: {
@@ -40,19 +40,51 @@ export default {
         "emailSubject",
       ],
     },
+    createInternalNote: {
+      type: "boolean",
+      label: "Create Internal Note",
+      description: "Create an internal note instead of sending a message to the contact (requires ticket ID)",
+      optional: true,
+      default: false,
+    },
+    ticketId: {
+      propDefinition: [
+        app,
+        "ticketId",
+      ],
+      description: "Required when creating an internal note",
+      optional: true,
+    },
   },
   async run ({ $ }) {
-    const resp = await this.app.sendMessage({
-      $,
-      data: {
-        channel_id: this.channelId,
-        contact_identifier: this.contactIdentifier,
-        contact_name: this.contactName,
-        message: this.message,
-        email_subject: this.emailSubject,
-      },
-    });
-    $.export("$summary", "The message has been sent");
-    return resp;
+    if (this.createInternalNote) {
+      if (!this.ticketId) {
+        throw new Error("Ticket ID is required when creating an internal note");
+      }
+      // Create internal note instead of sending message
+      const resp = await this.app.createInternalNote({
+        $,
+        data: {
+          ticket_id: this.ticketId,
+          note: this.message,
+        },
+      });
+      $.export("$summary", `Internal note created on ticket ${this.ticketId}`);
+      return resp;
+    } else {
+      // Send regular message
+      const resp = await this.app.sendMessage({
+        $,
+        data: {
+          channel_id: this.channelId,
+          contact_identifier: this.contactIdentifier,
+          contact_name: this.contactName,
+          message: this.message,
+          email_subject: this.emailSubject,
+        },
+      });
+      $.export("$summary", "The message has been sent");
+      return resp;
+    }
   },
 };

components/trengo/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/trengo",
-  "version": "0.1.0",
+  "version": "0.1.1",
   "description": "Pipedream Trengo Components",
   "main": "trengo.app.mjs",
   "keywords": [

components/trengo/trengo.app.mjs

@@ -241,5 +241,17 @@ export default {
         ...args,
       });
     },
+    /**
+     * Create an internal note on a ticket
+     * @param {object} args - Request arguments
+     * @returns {object} Response from Trengo API
+     */
+    async createInternalNote(args = {}) {
+      return this._makeRequest({
+        method: "POST",
+        path: "/tickets/notes",
+        ...args,
+      });
+    },
   },
 };