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SangeetaMishr merged 1 commit into from
Nov 4, 2025
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Update Managing Gupshup Wallet Balance and Suspension.md #499

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10 changes: 9 additions & 1 deletion docs/8. FAQ/Managing Gupshup Wallet Balance and Suspension.md
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Expand Up @@ -34,7 +34,15 @@

- Gupshup gives an extra `$5`,when the wallet balance reaches `$0` so that there is no interuption in sending of messages until the balance hits `-$5`. The Organization should always ensure to recharge the Gupshup Wallet before the -$5 gets expired to continue sending messages.

- Please [read here](https://glific.github.io/docs/docs/FAQ/Gupshup%20wallet%20balance%20and%20Usage/) to know how to recharge Gupshup Wallet Balance.
#### How to Recharge Gupshub Wallet Balance
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⚠️ Potential issue | 🟡 Minor

Fix product name typo in heading.

Line 37 has "Gupshub" which should be "Gupshup" (missing 's'). This should match the product name used consistently throughout the document.

-#### How to Recharge Gupshub Wallet Balance
+#### How to Recharge Gupshup Wallet Balance
🤖 Prompt for AI Agents 
In docs/8. FAQ/Managing Gupshup Wallet Balance and Suspension.md around line 37,
the heading contains a typo "Gupshub" instead of the correct product name
"Gupshup"; update the heading text to "How to Recharge Gupshup Wallet Balance"
so it matches the product name used elsewhere in the document and maintain
consistency.

- Log in to your Gupshup account and navigate to the Wallet section and click on My Wallet.
- Click the option to Add credits
- Enter the amount.(Note that minimum recharge is often $10.)
- Enter the necessary billing information to generate an invoice, such as your name, address, and email.
- Choose your payment option and complete the payment

[read here](https://support.gupshup.io/hc/en-us/articles/33760266293529-Basics-of-Gupshup-Wallet-and-Billing-for-Prepaid-USD-Wallet) to know more about how to recharge Gupshup Wallet Balance.


- If the balance goes below `-$5`,sending messages will give an error - **the wallet balance is low**. So in this scenario the messages will get delivered to the users until the Gupshup wallet balance reaches -5 $.

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